Other

Do you have any plans to release a windows phone version of the app?
Unfortunately no, we only support iOS and Android.
Thu, 12 Apr, 2018 at 1:11 PM
I have a really dark skin (black), will that affect how PulseOn works?
PulseOn uses multiple light wavelengths and it has been validated in different skin colors.
Fri, 7 Nov, 2014 at 3:41 PM
I have a really pale skin (white), will that affect how PulseOn works?
PulseOn uses multiple light wavelengths and it has been validated in different skin colors.
Fri, 7 Nov, 2014 at 3:41 PM
I have a really hairy skin, will that affect how PulseOn works?
PulseOn uses multiple light wavelengths and it has been validated in different type of skins so that normal hair should not affect on HR measurement. With...
Fri, 7 Nov, 2014 at 3:42 PM
Can I get a wall charger, there was none in the box?
People tend to have already too many chargers at home. You can attach the provided charger clip and cable to any USB charger.
Fri, 7 Nov, 2014 at 3:42 PM
What kind of charger should I use with PulseOn device? Does the charger model affect battery life?
Any USB charger will work, no matter if the current output is 0.5A, 1.0A, 2.1A, 2.4A, etc. Even the minimum current output of an USB port, 100mA, is enoug...
Fri, 7 Nov, 2014 at 3:42 PM
Do I need to have smartphone to use PulseOn?
Not necessarily. PulseOn and the application can be used with iPads (incl. iPad mini) supported by BT LE/Bluetooth Low Energy and with tablets (Android 4....
Fri, 7 Nov, 2014 at 3:43 PM
I have lost my charging clip. How can I get a new one?
Please contact to PulseOn customer support.
Fri, 7 Nov, 2014 at 3:44 PM
Can we use just one PulseOn device with my wife/husband and synch our own results to our own phones?
The PulseOn device is optimized to be used only with one phone at the time. However, it is possible to change phones but this requires pairing the device a...
Fri, 21 Nov, 2014 at 10:58 AM
PulseOn compatible iOS devices (iPhone/iPad)
PulseOn wrist band uses Bluetooth Smart (LE / 4.0) with iOS mobile devices. Thus supported models are iPhone 4S and newer and iPad 3rd generation and newer....
Tue, 25 Nov, 2014 at 12:33 PM