General

Which languages are supported? / Country settings
Language and unit of measure are inherited from the mobile device regional settings to be consistent with all the other apps used. PulseOn suppor...
Mon, 1 Jun, 2015 at 11:54 AM
How is PulseOn's heart rate performance compared to traditional heart rate chest straps and competing optical devices?
Our technology has been developed over 12 years with the target of being best optical measurement technology on the market. We compare well with che...
Tue, 24 Mar, 2015 at 10:48 AM
How Does PulseOn Differentiate from the Activity Trackers?
PulseOn has developed a highly accurate wrist based heart rate monitoring device that is not only small and stylish, but also offers very meaningful insight...
Fri, 23 Jan, 2015 at 10:03 AM
How does PulseOn differentiate from the Apple Watch/Samsung Gear Fit/etc?
Based on a technology analysis, it does not seem that the Apple Watch would be able to gather accurate enough heart rate data to be able to arrive into me...
Tue, 24 Mar, 2015 at 10:49 AM
The competition (like TomTom) can have more features including GPS, more waterproof etc. for only a bit higher price. Why should I choose PulseOn?
We believe that the very accurate performance and analytics of the HR information, in addition with the small size, great design and simplicity of our solu...
Thu, 19 Mar, 2015 at 3:21 PM
How to use PulseOn with 3rd party application?
Instructions on how to use PulseOn wrist device with third party applications. (Called as “HR-only mode”). In this case simultaneous use of PulseOn Appl...
Thu, 21 Jan, 2016 at 2:21 PM
Does PulseOn work with iOS 8 Healthbook/Healthkit
Currently our application does not feed info to Healthbook. However, our device uses open Bluetooth heart rate profile, which means that the data can be r...
Fri, 7 Nov, 2014 at 3:11 PM
As far as I can read your promo material, using the device and the associated smartphone app does not require the use of a cloud-based service. Can you please confirm this understanding?
That is correct. We do not use any cloud service.
Fri, 7 Nov, 2014 at 3:11 PM
How to save PulseOn data with iOS/iPhone (and transfer to a new phone)?
Save data 1) Connect your iPhone to your computer and launch iTunes 2) Choose Phone 3) Choose Apps ...
Wed, 11 Mar, 2015 at 10:37 AM
Is there a geographical limitation to where I can use the device?
No! We ship the devices globally and our devices can be taken into use anywhere as the charging clip is not specific to a certain socket but can be attach...
Fri, 7 Nov, 2014 at 3:13 PM