Troubleshooting
To charge the device, connect the charger clip with the device. Both the device and the clip have a pair of connector tabs that need to be joined (marked...
Tue, 8 Aug, 2017 at 8:43 AM
First check that your mobile phone has Bluetooth turned on.
Please restart your mobile phone as this clear Bluetooth cache.
If problems cont...
Mon, 29 Jun, 2015 at 8:39 AM
These instructions are for iOS (iPhone) users
- Ensure you have an iOS device that is compatible with PulseOn requirements, this means a device with...
Mon, 30 Mar, 2015 at 12:19 PM
The Fitness Level test is validated against golden standard
VO2Max tests and on average it is accurate to estimate Fitness Level in most
individuals. Howe...
Fri, 7 Nov, 2014 at 3:04 PM
To be able to estimate your fitness level with iPad or
tablet, please make sure your iPad/tablet has its own GPS/sim card. Currently
iPads and tablets wit...
Fri, 7 Nov, 2014 at 3:05 PM
Calorie and Training Effect estimation are highly related
to your Fitness Level estimate. If your Fitness Level has not been estimated,
or if your Fitness...
Fri, 7 Nov, 2014 at 3:05 PM
For reliable heart rate monitoring, the contact between the skin and the sensor needs to be firm. Please make sure that you have positioned the device corre...
Mon, 9 Mar, 2015 at 2:08 PM
Please note that if you have more than one PulseOn device, the initial pairing might be disturbed by other PulseOn devices.
When you pair your PulseOn de...
Tue, 2 Dec, 2014 at 10:51 AM
You can make a hard reset to your PulseOn device by pressing both buttons down for 20 seconds. After this press the right side button for 3 seconds to turn ...
Thu, 21 Jan, 2016 at 1:19 PM